About us

Serbia and Balkan DMC Company

Experienced travel and event experts

Reliable Partner in Serbia

Fly Orient was founded in 2004. by a team of experts in tourism industry. In very short time, Fly Orient established its position in Serbian and worldwide market, developing its business and aiming its goals to specific clients. Today Fly Orient stands as a hallmark of excellent service in Balkan region.

Due to our clients’ needs, Fly Orient has developed departments, with each department specialized in specific tourism branch – Corporate travel, PCO, FIT, Special Interest travel and, of course, Incoming travel with its brand Serbia Incoming DMC. All of our teams work together, and combine experience with ultimate knowledge and expertise.

Delivering the Highest Level of Personal Attention

Extraordinary travel experiences require highly personalized service. Let us un-complicate your journey. Our travel experts will design a memorable trip that meets your exacting standards. With thorough local knowledge on the ground and well-established relations and contacts within the finest hotels and restaurants in Serbia and Balkan region, we provide the most effective travel services. There’s no such word as ‘No’ for us, so if a hotel or restaurant is completely booked, our team will always suggest an equivalent alternative and take care of the details. You can expect your experience to be personalised to suit your tastes, in line with all of the services that Serbia Incoming DMC delivers.

When conferencing, we’ll provide professional on-site travel and conference staff to advance and accompany your group. Room set-up. Stages. Sound systems. Speakers. Logistics. Troubleshooting. Guiding attendees to the right place at the right time. So, you can relax. You’re not alone.

And yes, that’s right, its some of us on the photo there.

Our Mission and Vision

Our goals are to make a perfect balance between clients’ needs and wishes on one side and respect to clients’ budget and deadlines. Therefore our teams are more than happy to help our clients and partners in choosing the perfect elements for making travel the most comfortable and memorable as it can be.

Anyone can book a flight and hotel, but what about the tough stuff — 24/7 emergency service, last minute changes, special accommodations, or extensive industry and destination knowledge? Whatever your needs, we have the experience to meet them.

We don’t believe in hassle, we believe in relationships.

We believe human beings are better than voice menus, and personal service can solve any problem.

Why us?

  Our mission is not Your travel. Our mission is to make Your travel as much comfortable, and your stay as much pleasant as can be.

  Our goal is not just to return You back. Our goal is that You return with the best impressions.

  Our main goal is that our clients never give up on us. Therefore, our operatives stand at Your service – to turn all of Your ideas and wishes into reality.

  Rich experience, creativity, extraordinary dynamics and flexibility have become the trademark of “Fly Orient” travel agency.

Some statistics

Customer satisfaction 100%
Successfully delivered deals 100%
Commitment 100%

OUR CLIENTS

You are in good company.

Svefab
Servier
Bayer
Bus et car
Merck
Janssen
BASF
FC Blue Stars Zurich
Reckit Benckiser
Albatros
Hyundai
Microsoft
Lukoil
Roche
Abbvie
Coopertires
DM
Mondelez
Astra Zeneca
ACT
Siemens
Abbot
Girondins de Bordeaux
Diagro
Sacura
Glenmark
Lyoness
PPG Industries
Europe for citizens
WSP
Ulker
Sanofi
Atea
Diageo
Bosch
Boehringer Ingelheim
Gedeon Richter
Erste bank
Unicef
Samsung
Schenker
Coca-Cola
Novartis
Gazprom Neft
MSD